Program Cancellation and Refund PolicySummer Camp

  • We reserve the right to cancel any program due to insufficient registration, in which case a full refund (minus any processing fees) will be issued.
  • A 10% administrative fee will be deducted from ALL refunds (except insufficient registration cancellations).
  • Any refunds of cash payments will be returned in the form of a check within thirty (30) days of the date of cancellation.
  • Multi-Week Programs: Program cancellations before the second class, an administrative fee equal to one day's participation per person will be withheld from the refund + 10% administration fee. No refunds will be given after the second class.
  • One-Day Programs: Refunds for one day programs/events must be made at least one week in advance & are NOT possible after the program/event has taken place.  This is to ensure there is enough enrollment to hold the program and in fairness to the instructor.
  • PROGRAM CANCELLATIONS -- Follow us on FACEBOOK for more information on programs, announcements and cancellations. The instructor or office staff will email participants in the event of a program cancellation. 

Facility Rental Cancellation and Refund Policy

(This policy pertains to Gym and Multi-Purpose Rooms, Pavilions, Thornwald Amphitheater, and Shaffer Cabin.)Biddle Pavilion

  • If you find it necessary to cancel a reservation for a Carlisle Parks and Recreation facility, you must notify our office at 415 Franklin Street during normal business hours, Monday through Friday.
  • Cancellation of a rental reservation should be made at least one week prior to the date reserved. Rental fees will be refunded, minus a 10% administrative fee.
  • If you cancel a reservation less than 7 days prior to the date reserved, no refund will be given. However, if you reschedule, we will apply your previous payment, less a 10% administrative fee, to a future reservation as long as the new reservation is made the same day as the cancellation.  Cancellations due to a weather event will not be charged the 10% administrative fee if the Parks and Recreation office is notified prior to the rental.
  • Any refunds of cash payments will be returned in the form of a check within thirty (30) days of the date of cancellation.
  • If the Stuart Community Center is closed due to inclement weather, a full refund or credit will be given.  Sorry, we are not able to issue refunds or credits for failure to show.
  • Upon determination of the Parks and Recreation Department, the rental fees for the Amphitheater and Pavilions may be refunded in the case of extreme weather.